We have been on the ProGuard Program for many years and are now doing a voluntary pull of our underground oil tank. The guidance and support we received throughout the process has been stellar. The adjuster has been there to answer questions, allay our concerns and very accessible. The vetted company that we selected from the recommended list for our county had the same level as the Agency in providing customer support. We highly recommend working with this team of people who value their customers.
Customer service/support are always helpful and courteous. Continue to be highly satisfied with the products and services I have received throughout the years!
Renewals are quick and easy either through the mail or online. Love that all documents are emailed. Customer service/support are always helpful and courteous. Continue to be highly satisfied with the products and services I have received throughout the years!
The claim adjuster in your office was patient, kind, professional and courteous from start to finish! Everyone should have ProGuard!
The onsite agent was extremely polite as were the others from the tank removal company. They explained the procedure and answered any questions I had.
"Very helpful in answering questions. We feel secure in our tank protection through ProGuard at The Powderhorn Agency. Thanks."
When the removal of the tank was completed, the clean-up was excellent. Only a small patch of dirt is the only evidence that anyone was here.
I was concerned about what I would do if my septic system ever had a problem. Could there be unpleasant odors outside or back-up into the house? Then I found Pro-Sept. A few up-front system checks and we've secured a workable defense against high costs and headaches.
Oil Company/Industry Testimonials
My dealers have over a thousand tanks and growing covered with ProGuard...it's such a common sense product. It's a great peace-of-mind program to provide to their customers.
It is more important than ever for our oil providers to differentiate and diversify to continue to thrive in today’s competitive oil heat industry. The ProGuard Program and the ProGuard Program PLUS can provide you with the products needed to do this.
ProGuard tank protection eliminates the question of responsibility AND provides immediate professional response when necessary.
Recently, a customer's above ground tank released all of its contents in the middle of the night. The migration pathway created the equivalent of the perfect storm. ProGuard's adjuster was on site immediately, authorized emergency response with a ProGuard approved contractor, and prevented a significantly amplified area of impact. Fortunately, this type release is an exception ... But it spot lights the tremendous value of ProGuard protection for both the customer and the fuel supplier. ProGuard tank protection is truly turnkey from the initial distress call to completion.
The fuel dealer and the homeowner are both well served by the low cost service agreement provided by ProGuard.
Our company has used ProGuard's oil tank protection program for over two decades. They have allowed us to provide our customers with necessary protection that most people simply cannot get with their homeowner's insurance. Their team is knowledgeable and proactive. Being a family owned company, we take pride in the companies we refer and do business with. ProGuard has proven on numerous occasions to be a valuable addition to our gamut of services. Thank you very much to the entire ProGuard Team.
Kudos to you Powderhorn for taking a proactive stance for the betterment of the oil heating industry!
ProGuard is one of the most valuable tools an oil dealer can possess when it comes to adding value to the term “full Service”. ProGuard provides peace of mind to both me and my customer. When you combine easy renewal, prompt reliable response from the staff, and marketing support, you have an essential product that is easy to offer. Additionally, the program easy is easy to administer, freeing up my reps to help other customers.
We are pleased to recommend Powderhorn’s Errors and Omissions product to our members. Our Board believes NOWRA members will benefit from the tailored coverage and flexible options provided by Powderhorn.
The ProGuard tank program has provided comfort and protection for our customers for years. This program has also allowed homeowners to reduce their risk and exposure during real estate transactions. Having the ProGuard program as part of our offerings, has helped us secure more customers, improve our customer retention, and provide better comfort to our consumers. I highly recommend ProGuard to all homeowners. The staff has always been amazing and very supportive.