Thanks to ProGuard's quick response and pro-active stance, our AST was replaced before it released into our basement.
The Powderhorn Agency is an outstanding organization that truly cares about its customers. They are beyond A+.
From the very start, when I learned that I had to have my in-ground oil tank removed, the company's representative patiently and thoroughly described the entire digging, testing, replacement, regulatory process to me. I felt I knew what to expect. Even when there were some bumps along the way with vendor issues, Powderhorn was quick and responsive. I have never experienced the level of customer service as I have with them. I fully recommend them. They are tops!!
Excellent customer service and always helpful and knowledgeable.
While selling my house, I found out my underground tank was leaking and thought the deal would fall through. Having ProGuard enabled me to get my property cleaned up fast. The sale went through and I thank ProGuard!
I recently had a leaking oil tank removal remediation...my claim's adjuster was extremely helpful to me with the paperwork, telling me about the different process steps, what was required, timing etc.). She was always kind and courteous. She answered all my questions and gave me very good direction on what I needed to do, who to contact and when. I always felt comfortable she was on top of things. I would highly recommend the PROGUARD program
Customer service/support are always helpful and courteous. Continue to be highly satisfied with the products and services I have received throughout the years!
"Very helpful in answering questions. We feel secure in our tank protection through ProGuard at The Powderhorn Agency. Thanks."
When the removal of the tank was completed, the clean-up was excellent. Only a small patch of dirt is the only evidence that anyone was here.
Oil Company/Industry Testimonials
The ProGuard tank program has provided comfort and protection for our customers for years. This program has also allowed homeowners to reduce their risk and exposure during real estate transactions. Having the ProGuard program as part of our offerings, has helped us secure more customers, improve our customer retention, and provide better comfort to our consumers. I highly recommend ProGuard to all homeowners. The staff has always been amazing and very supportive.
We are pleased to recommend Powderhorn’s Errors and Omissions product to our members. Our Board believes NOWRA members will benefit from the tailored coverage and flexible options provided by Powderhorn.
ProGuard is one of the most valuable tools an oil dealer can possess when it comes to adding value to the term “full Service”. ProGuard provides peace of mind to both me and my customer. When you combine easy renewal, prompt reliable response from the staff, and marketing support, you have an essential product that is easy to offer. Additionally, the program easy is easy to administer, freeing up my reps to help other customers.
Our company has used ProGuard's oil tank protection program for over two decades. They have allowed us to provide our customers with necessary protection that most people simply cannot get with their homeowner's insurance. Their team is knowledgeable and proactive. Being a family owned company, we take pride in the companies we refer and do business with. ProGuard has proven on numerous occasions to be a valuable addition to our gamut of services. Thank you very much to the entire ProGuard Team.
Kudos to you Powderhorn for taking a proactive stance for the betterment of the oil heating industry!
It is more important than ever for our oil providers to differentiate and diversify to continue to thrive in today’s competitive oil heat industry. The ProGuard Program and the ProGuard Program PLUS can provide you with the products needed to do this.
ProGuard tank protection eliminates the question of responsibility AND provides immediate professional response when necessary.
Recently, a customer's above ground tank released all of its contents in the middle of the night. The migration pathway created the equivalent of the perfect storm. ProGuard's adjuster was on site immediately, authorized emergency response with a ProGuard approved contractor, and prevented a significantly amplified area of impact. Fortunately, this type release is an exception ... But it spot lights the tremendous value of ProGuard protection for both the customer and the fuel supplier. ProGuard tank protection is truly turnkey from the initial distress call to completion.
The fuel dealer and the homeowner are both well served by the low cost service agreement provided by ProGuard.