Customer service/support are always helpful and courteous. Continue to be highly satisfied with the products and services I have received throughout the years!
"Very helpful in answering questions. We feel secure in our tank protection through ProGuard at The Powderhorn Agency. Thanks."
Very good customer service, knowledgeable and courteous.
Your representatives are well informed and very helpful. On top of that, they are really pleasant. It is a pleasure dealing with your company.
Excellent Company that is very helpful, supportive, customer centered.
Renewals are quick and easy either through the mail or online. Love that all documents are emailed. Customer service/support are always helpful and courteous. Continue to be highly satisfied with the products and services I have received throughout the years!
I wanted to again thank you for everything you have done. You went above and beyond in your responsiveness and, quite frankly, human understanding of my situation. I have told everyone I know how incredible ProGuard and Powderhorn have been through this process.
The ProGuard team along with the contractor did an outstanding professional and efficient job in removing and remediating my underground 1000 gallon oil tank. What could have been a nightmare scenario turned into simply a small nuisance. I credit that to the ProGuard team.
Oil Company/Industry Testimonials
We are pleased to recommend Powderhorn’s Errors and Omissions product to our members. Our Board believes NOWRA members will benefit from the tailored coverage and flexible options provided by Powderhorn.
Our company has used ProGuard's oil tank protection program for over two decades. They have allowed us to provide our customers with necessary protection that most people simply cannot get with their homeowner's insurance. Their team is knowledgeable and proactive. Being a family owned company, we take pride in the companies we refer and do business with. ProGuard has proven on numerous occasions to be a valuable addition to our gamut of services. Thank you very much to the entire ProGuard Team.
My dealers have over a thousand tanks and growing covered with ProGuard...it's such a common sense product. It's a great peace-of-mind program to provide to their customers.
Kudos to you Powderhorn for taking a proactive stance for the betterment of the oil heating industry!
The ProGuard tank program has provided comfort and protection for our customers for years. This program has also allowed homeowners to reduce their risk and exposure during real estate transactions. Having the ProGuard program as part of our offerings, has helped us secure more customers, improve our customer retention, and provide better comfort to our consumers. I highly recommend ProGuard to all homeowners. The staff has always been amazing and very supportive.
ProGuard is one of the most valuable tools an oil dealer can possess when it comes to adding value to the term “full Service”. ProGuard provides peace of mind to both me and my customer. When you combine easy renewal, prompt reliable response from the staff, and marketing support, you have an essential product that is easy to offer. Additionally, the program easy is easy to administer, freeing up my reps to help other customers.
ProGuard tank protection eliminates the question of responsibility AND provides immediate professional response when necessary.
Recently, a customer's above ground tank released all of its contents in the middle of the night. The migration pathway created the equivalent of the perfect storm. ProGuard's adjuster was on site immediately, authorized emergency response with a ProGuard approved contractor, and prevented a significantly amplified area of impact. Fortunately, this type release is an exception ... But it spot lights the tremendous value of ProGuard protection for both the customer and the fuel supplier. ProGuard tank protection is truly turnkey from the initial distress call to completion.
The fuel dealer and the homeowner are both well served by the low cost service agreement provided by ProGuard.
It is more important than ever for our oil providers to differentiate and diversify to continue to thrive in today’s competitive oil heat industry. The ProGuard Program and the ProGuard Program PLUS can provide you with the products needed to do this.