Customer Testimonials

I wanted to again thank you for everything you have done. You went above and beyond in your responsiveness and, quite frankly, human understanding of my situation. I have told everyone I know how incredible ProGuard and Powderhorn have been through this process.
– L.L., New York
While selling my house, I found out my underground tank was leaking and thought the deal would fall through. Having ProGuard enabled me to get my property cleaned up fast. The sale went through and I thank ProGuard!
– A.J., New Jersey
Everyone involved in the process performed professionally and were extremely courteous.
– John B., NJ
This being the first time for us to be involved in this type of situation, we had to heavily rely on the services and expertise of your staff. Your claim representatives gave us the security wer needed in a situation where we had no idea what the outcome or protocols were to be. They were always gracious and reliable with advice, guidance and information during a time when we had much at stake as well as much stress to deal with. We came to know we could rely upon what we were told and when something needed to be done we could be certain it would be done properly. These days there seems to be a great lack of integrity. This is not the case when it comes to your staff. These individuals understand the value of doing things in a proper manner. Kudos to your company!
– Charles & Donna L., New Jersey
The Powderhorn Agency is an outstanding organization that truly cares about its customers. They are beyond A+.
From the very start, when I learned that I had to have my in-ground oil tank removed, the company's representative patiently and thoroughly described the entire digging, testing, replacement, regulatory process to me. I felt I knew what to expect. Even when there were some bumps along the way with vendor issues, Powderhorn was quick and responsive. I have never experienced the level of customer service as I have with them. I fully recommend them. They are tops!!
– C.S., New Jersey
We had heard some scary things about tank policies in the past and were very pleasantly surprised at how great ProGuard was in living up to their word and coverage.
– Laura L., New York
Over the years with ProGuard the customer service has always been very helpful.
– Donna G., New Jersey
Everyone involved were very professional. They were very knowledgeable and explained ever step to me. They did a excellent job.
– John W., NJ

Oil Company/Industry Testimonials

Our company has used ProGuard's oil tank protection program for over two decades. They have allowed us to provide our customers with necessary protection that most people simply cannot get with their homeowner's insurance. Their team is knowledgeable and proactive. Being a family owned company, we take pride in the companies we refer and do business with. ProGuard has proven on numerous occasions to be a valuable addition to our gamut of services. Thank you very much to the entire ProGuard Team.
– Joseph W. Rumore III
Reliable Oil & Heat Co., Inc.,
The ProGuard tank program has provided comfort and protection for our customers for years. This program has also allowed homeowners to reduce their risk and exposure during real estate transactions. Having the ProGuard program as part of our offerings, has helped us secure more customers, improve our customer retention, and provide better comfort to our consumers. I highly recommend ProGuard to all homeowners. The staff has always been amazing and very supportive.
– David Fein
Robison Oil, New York,
We are pleased to recommend Powderhorn’s Errors and Omissions product to our members. Our Board believes NOWRA members will benefit from the tailored coverage and flexible options provided by Powderhorn.
– Eric Casey, Executive Director of NOWRA
My dealers have over a thousand tanks and growing covered with's such a common sense product. It's a great peace-of-mind program to provide to their customers.
– Rocco Lacertosa, CEO of the New York Oil Heat Association
Kudos to you Powderhorn for taking a proactive stance for the betterment of the oil heating industry!
– John Maniscalco
Former President of New York Oil Heat Association,
ProGuard tank protection eliminates the question of responsibility AND provides immediate professional response when necessary.
Recently, a customer's above ground tank released all of its contents in the middle of the night. The migration pathway created the equivalent of the perfect storm. ProGuard's adjuster was on site immediately, authorized emergency response with a ProGuard approved contractor, and prevented a significantly amplified area of impact. Fortunately, this type release is an exception ... But it spot lights the tremendous value of ProGuard protection for both the customer and the fuel supplier. ProGuard tank protection is truly turnkey from the initial distress call to completion.

The fuel dealer and the homeowner are both well served by the low cost service agreement provided by ProGuard.
– Will Lawes
Lawes Company, New Jersey,
ProGuard is one of the most valuable tools an oil dealer can possess when it comes to adding value to the term “full Service”. ProGuard provides peace of mind to both me and my customer. When you combine easy renewal, prompt reliable response from the staff, and marketing support, you have an essential product that is easy to offer. Additionally, the program easy is easy to administer, freeing up my reps to help other customers.
– Tim Bergin
Service Manager, Point Bay Fuel, NJ,
It is more important than ever for our oil providers to differentiate and diversify to continue to thrive in today’s competitive oil heat industry. The ProGuard Program and the ProGuard Program PLUS can provide you with the products needed to do this.
– Mike Trunzo
Former President of New England Fuel Institute,