Your representatives are well informed and very helpful. On top of that, they are really pleasant. It is a pleasure dealing with your company.
While selling my house, I found out my underground tank was leaking and thought the deal would fall through. Having ProGuard enabled me to get my property cleaned up fast. The sale went through and I thank ProGuard!
We had heard some scary things about tank policies in the past and were very pleasantly surprised at how great ProGuard was in living up to their word and coverage.
The Powderhorn Agency is an outstanding organization that truly cares about its customers. They are beyond A+.
From the very start, when I learned that I had to have my in-ground oil tank removed, the company's representative patiently and thoroughly described the entire digging, testing, replacement, regulatory process to me. I felt I knew what to expect. Even when there were some bumps along the way with vendor issues, Powderhorn was quick and responsive. I have never experienced the level of customer service as I have with them. I fully recommend them. They are tops!!
Having an accidental leak is stressful for the homeowner, especially when trying to sell the house. Staff at ProGuard and others involved have been excellent!
Your customer service and web site have all been excellent. My current "tank pull" has progressed to date quite easily, and I appreciate your efforts to make this an easy process.
Your program gives me greater peace of mind. It is reassuring to know that should I have a problem my oil company will have back up in remedying any issues.
The contractor's services were exceptional from beginning to end. Everyone involved made the whole project easier. Our oil dealer trusted the contractor and trusted you. All of this made me relaxed through the whole claim process. JOB WELL DONE!
Oil Company/Industry Testimonials
Our company has used ProGuard's oil tank protection program for over two decades. They have allowed us to provide our customers with necessary protection that most people simply cannot get with their homeowner's insurance. Their team is knowledgeable and proactive. Being a family owned company, we take pride in the companies we refer and do business with. ProGuard has proven on numerous occasions to be a valuable addition to our gamut of services. Thank you very much to the entire ProGuard Team.
The ProGuard tank program has provided comfort and protection for our customers for years. This program has also allowed homeowners to reduce their risk and exposure during real estate transactions. Having the ProGuard program as part of our offerings, has helped us secure more customers, improve our customer retention, and provide better comfort to our consumers. I highly recommend ProGuard to all homeowners. The staff has always been amazing and very supportive.
ProGuard is one of the most valuable tools an oil dealer can possess when it comes to adding value to the term “full Service”. ProGuard provides peace of mind to both me and my customer. When you combine easy renewal, prompt reliable response from the staff, and marketing support, you have an essential product that is easy to offer. Additionally, the program easy is easy to administer, freeing up my reps to help other customers.
We are pleased to recommend Powderhorn’s Errors and Omissions product to our members. Our Board believes NOWRA members will benefit from the tailored coverage and flexible options provided by Powderhorn.
ProGuard tank protection eliminates the question of responsibility AND provides immediate professional response when necessary.
Recently, a customer's above ground tank released all of its contents in the middle of the night. The migration pathway created the equivalent of the perfect storm. ProGuard's adjuster was on site immediately, authorized emergency response with a ProGuard approved contractor, and prevented a significantly amplified area of impact. Fortunately, this type release is an exception ... But it spot lights the tremendous value of ProGuard protection for both the customer and the fuel supplier. ProGuard tank protection is truly turnkey from the initial distress call to completion.
The fuel dealer and the homeowner are both well served by the low cost service agreement provided by ProGuard.
Kudos to you Powderhorn for taking a proactive stance for the betterment of the oil heating industry!
It is more important than ever for our oil providers to differentiate and diversify to continue to thrive in today’s competitive oil heat industry. The ProGuard Program and the ProGuard Program PLUS can provide you with the products needed to do this.
My dealers have over a thousand tanks and growing covered with ProGuard...it's such a common sense product. It's a great peace-of-mind program to provide to their customers.