Claims department is WONDERFUL to work with. A truly professional team at Powderhorn!
– Peter F., New York
Very good customer service, knowledgeable and courteous.
– Amy S., NJ
Your representatives are well informed and very helpful. On top of that, they are really pleasant. It is a pleasure dealing with your company.
– Robert R., New Jersey
ProGuard is an outstanding company, they are very easy to work with and have excellent customer service. Their speedy response is much appreciated.
The crew that did the initial pulling of the oil tank were great, they kept my wife and I informed on what was going to be happening. When the crew that came to do the remediation, they did an incredible job getting everything done in a timely manner not to mention cleaning up the whole area.
– A.S., New Jersey
ProGuard responded to a line leaking from our aboveground tank ... which was accidentally severed by a contractor. They saved us thousands of dollars.
– Mr. B., Pennsylvania
All questions were addressed in a friendly professional manner.
– Edward Z., Pennsylvania
The onsite agent was extremely polite as were the others from the tank removal company. They explained the procedure and answered any questions I had.
– Linda A., NJ
Oil Company/Industry Testimonials
My dealers have over a thousand tanks and growing covered with ProGuard...it's such a common sense product. It's a great peace-of-mind program to provide to their customers.
– Rocco Lacertosa, CEO of the New York Oil Heat Association
Kudos to you Powderhorn for taking a proactive stance for the betterment of the oil heating industry!
– John Maniscalco
The ProGuard tank program has provided comfort and protection for our customers for years. This program has also allowed homeowners to reduce their risk and exposure during real estate transactions. Having the ProGuard program as part of our offerings, has helped us secure more customers, improve our customer retention, and provide better comfort to our consumers. I highly recommend ProGuard to all homeowners. The staff has always been amazing and very supportive.
– David Fein
ProGuard is one of the most valuable tools an oil dealer can possess when it comes to adding value to the term “full Service”. ProGuard provides peace of mind to both me and my customer. When you combine easy renewal, prompt reliable response from the staff, and marketing support, you have an essential product that is easy to offer. Additionally, the program easy is easy to administer, freeing up my reps to help other customers.
– Tim Bergin
ProGuard tank protection eliminates the question of responsibility AND provides immediate professional response when necessary.
Recently, a customer's above ground tank released all of its contents in the middle of the night. The migration pathway created the equivalent of the perfect storm. ProGuard's adjuster was on site immediately, authorized emergency response with a ProGuard approved contractor, and prevented a significantly amplified area of impact. Fortunately, this type release is an exception ... But it spot lights the tremendous value of ProGuard protection for both the customer and the fuel supplier. ProGuard tank protection is truly turnkey from the initial distress call to completion.
The fuel dealer and the homeowner are both well served by the low cost service agreement provided by ProGuard.
– Will Lawes
Our company has used ProGuard's oil tank protection program for over two decades. They have allowed us to provide our customers with necessary protection that most people simply cannot get with their homeowner's insurance. Their team is knowledgeable and proactive. Being a family owned company, we take pride in the companies we refer and do business with. ProGuard has proven on numerous occasions to be a valuable addition to our gamut of services. Thank you very much to the entire ProGuard Team.
– Joseph W. Rumore III
We are pleased to recommend Powderhorn’s Errors and Omissions product to our members. Our Board believes NOWRA members will benefit from the tailored coverage and flexible options provided by Powderhorn.
– Eric Casey, Executive Director of NOWRA
It is more important than ever for our oil providers to differentiate and diversify to continue to thrive in today’s competitive oil heat industry. The ProGuard Program and the ProGuard Program PLUS can provide you with the products needed to do this.
– Mike Trunzo